National N Diploma: Business Management – Institute of Commerce and Management

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67036 Business Management: Work Experience Logbook

STATEMENT OF WORK EXPERIENCE/LOGBOOK

Instructional Programme Code: 50904415 National N Diploma: Business Management

SAQA Qualification ID: 90674: National N Diploma, NQF Level 6, 360 credits

SAQA Learning Programme ID: 67036: National N Diploma: Business Management NQF Level 6, 360 credits

Business Management Compulsory subjects:

Entrepreneurship & Business Management N6

Additional

Sales Management N6
Financial Accounting
Workplace Competencies

Logbook Content

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Entrepreneurship & Business Management

WM-01 Strategic Planning & Implementation :Mission statements & objectives 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0101 Observing/participating in drafting a mission statement

WA0101 Scope Work Experience

WA0102 Observing/participating in the process of merging, acquisition, partnering with another company and its success.

WA0102 Scope Work Experience

WA0103 Identify and understand the purpose of MoU’s

WA0103 Scope Work Experience

WM-02 Franchising 5 Learner exit outcomes | 5 Activities

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Module Content

0% Complete 0/5 Steps

WA0201 Present a guideline document which explains the transformation into a franchise business

WA0201 Scope Work Experience

WA0202 Research the different franchise options that are currently available

WA0202 Scope Work Experience

WA0203 Marketing the franchise -Assist in compiling of: Advertisements, sales letters, notices for bill boards, pamphlets, online- marketing, social and digital media

WA0203 Scope Work Experience

WA0204 Attend business forums, shows and other marketing platforms

WA0204 Scope Work Experience

WA0205 Complete a business plan for presentation to interested parties

WA0205 Scope Work Experience

WM-03 Buying an existing business 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0301 Assist with research for possible business opportunities

WA0301 Scope Work Experience

WA0302 Do research on various business’s for sale and note the following:

WA0302 Scope Work Experience

WA0303 Research determining the selling price by evaluating the following:

WA0303 Scope Work Experience

WM04 Expansion Internationally (Export) 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0401 Identify the political, legal and cultural risks involved

WA0401 Scope Work Experience

SE0402 Research various countries to export products/services

WA0402 Scope Work Experience

SE0403 Research possible financial support from government to support the company.

WA0403 Scope Work Experience

WM-05 Drafting Strategies 2 Learner exit outcomes | 2 Activities

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Module Content

0% Complete 0/2 Steps

WA0501 Drafting and recommend strategies to remain competitive in the industry.

WA0501 Scope Work Experience

WA0502 Observe and determine SWOT analysis on competitors

WA0502 Scope Work Experience

WM-06 Conflict in the business 6 Learner exit outcomes | 6 Activities

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Module Content

0% Complete 0/6 Steps

WA0601 Bring others together to reconcile differences.

WA0601 Scope Work Experience

WA0602 Handle conflicts maturely by exercising “give and take” to achieve positive results for all

WA0602 Scope Work Experience

WA0603 Reach formal or informal agreements that promote mutual goals and interests, and obtain commitment to those agreements from individuals or groups.

WA0603 Scope Work Experience

WA0604 Demonstrate respect for co-workers, colleagues, and customers.

WA0604 Scope Work Experience

WA0605 Interact respectfully and cooperatively with others who are of a different race, culture, or age, or have different abilities, gender, or sexual orientation.

WA0605 Scope Work Experience

WA0606 Demonstrate sensitivity, flexibility, and open-mindedness when dealing with different values, beliefs, perspectives, customs, or opinions.

WA0606 Scope Work Experience

Sales Management N6

WM-01 Organising of sales staff 6 Learner exit outcomes | 6 Activities

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Module Content

0% Complete 0/6 Steps

WA0101 Display understanding of the nature and extent of sales management

WA0101 Scope Work Experience

WA0102 Design a guideline document which outlines the following:

WA0102 Scope Work Experience

WA0103 Prioritize projects to allocate staff.

WA0103 Scope Work Experience

WA0104 Link tasks to allocated resources

WA0104 Scope Work Experience

WA0105 Match the employee’s skillset to allocated project.

WA0105 Scope Work Experience

WA0106 Schedule enough time between tasks.

WA0106 Scope Work Experience

WM-02 Training of sales staff 8 Learner exit outcomes | 8 Activities

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Module Content

0% Complete 0/8 Steps

WA0201 Assess training needs of sales staff

WA0202 Design a training programme for sales staff

WA0203 Assist with compilation and preparation of the presentation of content for the training process

WA0204 Provide hands-on product knowledge training.

WA0204 Scope Work Experience

WA0205 Update sales staff periodically on the industry on new offerings by the competition and brief talking points about what makes your company stand out.

WA0205 Scope Work Experience

WA0206 Team new sales staff with experienced sellers

WA0206 Scope Work Experience

WA0207 Create a sales reference library. (Books and videos, DVD’s etc about different sales techniques and give sales reps access to them.

WA0207 Scope Work Experience

WA0208 Research financial and non-financial methods to motivate sales staff

WA0208 Scope Work Experience

WM-03 Compensation of sales force 2 Learner exit outcomes | 2 Activities

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Module Content

0% Complete 0/2 Steps

WA0301 Compile a guideline on the various methods of compensation used within the organisation for sales staff

WA0301 Scope Work Experience

WA0302 Explain compensation packages to sales staff

WA0302 Scope Work Experience

WM-05 Performance analysis – Evaluation of sales staff achievement 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0501 Apply sales performance appraisals on staff reporting to you

WA0501 Scope Work Experience

WA0502 Apply the performance appraisal process fairly and without bias

WA0502 Scope Work Experience

WA0503 Evaluate the analysis of all marketing costs and the sources applicable

WA0503 Scope Work Experience

WM-06 Customer service and sales 5 Learner exit outcomes | 5 Activities

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Module Content

0% Complete 0/5 Steps

WA0601 Interact with different types of customers and present a positive image

WA0601 Scope Work Experience

WA0602 Handle customer queries and complaints

WA0602 Scope Work Experience

WA0603 Provide customer service and build customer relationships

WA0603 Scope Work Experience

WA0604 Sell products to customers using the sales cycle

WA0604 Scope Work Experience

WA0605 Use advanced selling techniques

WA0605 Scope Work Experience

Financial Accounting

WM-01 Cash Payments 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0101 Receiving and sorting source documents for payments made

WA0101 Scope Work Experience

WA0102 Capture payments onto accounting system

WA0102 Scope Work Experience

WA0103 File source documents

WA0103 Scope Work Experience

WM-02 Cash Receipts 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0201 Receiving and sorting source documents from money received (invoices, receipts)

WA0201 Scope Work Experience

WA0202 Capture payments onto accounting system

Scope Work Experience

WA0203 File source documents

WA0203 Scope Work Experience

WM-03 Bank Reconciliation 8 Learner exit outcomes | 8 Activities

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Module Content

0% Complete 0/8 Steps

WA0301 Retrieve the bank statement

WA0301 Scope Work Experience

WA0302 Enter closing bank balance into accounting system

WA0302 Scope Work Experience

WA0303 Verify all payments on bank state to payments in the cashbook

WA0303 Scope Work Experience

WA0304 Verify all receipts on bank statement is reflected in cashbook

WA0304 Scope Work Experience

WA0305 Verify all outstanding cheques are accounted for in the accounting records – Document reconciling items (cheques not cashed) in the bank reconciliation

WA0305 Scope Work Experience

WA0306 Total the cashbook receipts and cashbook payments, and post to the bank account in the general ledger;

WA0306 Scope Work Experience

WA0307 Clear any remaining amounts from the previous month’s reconciliation statement and carry forward any unresolved amounts to the current month’s reconciliation statement

WA0307 Scope Work Experience

WA0308 Present completed Bank Reconciliation with Bank Statement at the end of the month to your Supervisor

WA0308 Scope Work Experience

WM-04 Processing payments made to Creditors & Reconciling Creditors 5 Learner exit outcomes | 5 Activities

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Module Content

0% Complete 0/5 Steps

WA0401 Match invoices with purchase order

WA0401 Scope Work Experience

WA0402 Capture invoice on system

WA0402 Scope Work Experience

WA0403 Filing of invoices

WA0403 Scope Work Experience

WA0404 Prepare a full creditors reconciliation per supplier between system and supplier statement

WA0404 Scope Work Experience

WA0405 Prepare a payment proposal with supporting documents; and print out Age Analysis for Supervisor

WA0405 Scope Work Experience

WM-05 Managing Petty Cash 4 Learner exit outcomes | 4 Activities

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Module Content

0% Complete 0/4 Steps

WA0501 Keep record of petty cash – who requested petty cash, what was requested and what for.

Scope Work Experience

WA0502 Weekly balancing of petty cash register

Scope Work Experience

WA0503 Monthly entry of petty cash into system

Scope Work Experience

WA0504 Detailed monthly report of individual petty cash transactions and balances

Scope Work Experience

WM-06 Stock Taking/asset management 4 Learner exit outcomes | 4 Activities

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Module Content

0% Complete 0/4 Steps

WA0601 Manage the asset register

Scope Work Experience

WA0602 Maintain records relating to capital acquisition and disposal

Scope Work Experience

WA0603 Disclose property, plant and equipment in the financial statements at year-end.

Scope Work Experience

WA0604 Report any differences between stock on file (on hand) and stock in the warehouse to Supervisor

Scope Work Experience

WM-07 Reconcile supplier statements 6 Learner exit outcomes | 6 Activities

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Module Content

0% Complete 0/6 Steps

WA0701 Process receipts and payments

Scope Work Experience

WA0702 Enter records in an analysed cash book for both cash and bank entries

Scope Work Experience

WA0703 Check invoices received against orders

Scope Work Experience

WA0704 Record debtors and creditors

Scope Work Experience

WA0705 Prepare a bank reconciliation statement

Scope Work Experience

WM0706 Reconcile supplier statements.

Scope Work Experience

Virtual (Optional)

WM-08 VAT calculations and returns 4 Learner exit outcomes | 4 Activities

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Module Content

0% Complete 0/4 Steps

WA0801 Apply the rules and rates of VAT to the transactions of a small business

Scope Work Experience

WA0802 Calculate VAT amounts as well as VAT inclusive and VAT exclusive amounts for various transactions;

Scope Work Experience

WA0803 Set up and maintain VAT records

Scope Work Experience

WA0804 Complete VAT returns for both cash and credit transactions

Scope Work Experience

WM-09 Assisting in the preparation for an internal audit 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0901 Tests, as specified in the audit plan, are correctly conducted, the results properly recorded and conclusions validly drawn

Scope Work Experience

WA0902 Clear concise draft reports relating to the audit assignment are prepared and submitted for review and approval in accordance with organisational procedures

Scope Work Experience

WA0903 Confidentiality and security procedures are followed

Scope Work Experience

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