National N Diploma: Public Management – Institute of Commerce and Management

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Instructional Programme Code: 50904417 National N Diploma: Public Management

SAQA Qualification ID: 90674: National N Diploma, NQF Level 6, 360 credits

SAQA Learning Programme ID: 67041 National N Diploma: Public Management NQF Level 6, 360 credits

Public Management + Compulsory subjects:

Public Administration N6;
Public Law N6; and
Municipal Administration N6.

Additional:

Workplace Competencies

Logbook Content

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Public administration

WM-01 Supervise and render general clerical support services 8 Learner exit outcomes | 8 Activities

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Module Content

0% Complete 0/8 Steps

WA0101 Record, organise, store, capture and retrieve correspondence and data (line function).

Scope Work Experience

WA0102 Update registers and statistics

Scope Work Experience

WA0103 Handle routine enquiries

Scope Work Experience

WA0104 Make photocopies and receive or send facsimiles

Scope Work Experience

WA0105 Distribute documents/packages to various stakeholders as required

Scope Work Experience

WA0106 Keep and maintain the filing system for the component

WA0106 Scope Work Experience

WA0107 Type basic letters and/or other correspondence when required

WA0107 Scope Work Experience

WA0108 Keep and maintain the incoming and outgoing register of the unit

WA0108 Scope Work Experience

WM-02 Supervise and provide supply chain clerical support services within the department 4 Learner exit outcomes | 4 Activities

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Module Content

0% Complete 0/4 Steps

WA0201 Liaise with internal and external stakeholders in relation to procurement of goods and services.

Scope Work Experience

WA0202 Obtain quotations, complete procurement forms for the purchasing of standard office items

Scope Work Experience

WA0203 Manage stock control of office stationery

Scope Work Experience

WA0204 Keep and maintain the asset register of the component/division/unit

Scope Work Experience

WM-03 Supervise and provide personnel administration clerical support services within the department. 5 Learner exit outcomes | 5 Activities

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Module Content

0% Complete 0/5 Steps

WA0301 Maintain a leave register for the component/division/unit

Scope Work Experience

WA0302 Keep and maintain personnel records in the component/division/unit

Scope Work Experience

WA0303 Keep and maintain the attendance register of the component/division/unit

Scope Work Experience

WA0304 Arrange travelling and accommodation

Scope Work Experience

WA0305 Arrange meetings and prepare relevant documentation

Scope Work Experience

WM-04 Supervise and provide financial administration support services in the component/division/unit 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0401 Capture and update expenditure in component

SE0402 Check correctness of subsistence and travel claims of officials and submit to manager for approval

SE0403 Handle telephone accounts and petty cash for the component.

WM-05 Exposure to the central, provincial and or local institutions 4 Learner exit outcomes | 4 Activities

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Module Content

0% Complete 0/4 Steps

WA0501 Familiar with workplace procedures and methods of managing central, provincial and/or local government institutions

Scope Work Experience

WA0502 Knowledge/Experience gained regarding the responsibility and control in government institutions

Scope Work Experience

WA0503 Familiar with instrumental and line functions applicable to the public sector

Scope Work Experience

WA0504 Contributing to positive employer/employee/public relationships in the public sector

Scope Work Experience

WM06 Other areas of exposure for Personnel functions 4 Learner exit outcomes | 4 Activities

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Module Content

0% Complete 0/4 Steps

WA0601 Apply Personnel Policy in applicable situations

Scope Work Experience

WA0602 Evaluate staff establishment and efficiency in outputs

Scope Work Experience

WA0603 Development of work procedures

Scope Work Experience

WA0604 Evaluation of posts according to department job levels

Scope Work Experience

Municipal Administration

WM-01 Linking Government budget cycle to unit budget process 6 Learner exit outcomes | 6 Activities

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Module Content

0% Complete 0/6 Steps

WA0101 Experience in interpreting PFMA, National/Provincial Treasury regulations and Departmental policies and guidelines

Scope Work Experience

WA0102 Participating in departmental budgeting process

Scope Work Experience

WA0103 Developing and submitting budget inputs to the Departmental budget

Scope Work Experience

WA0104 Drafting expenditure against the allocated budget report

Scope Work Experience

WA0105 Applying internal control measures in municipal financial matters

Scope Work Experience

WA0106 Applying external control measures in municipal financial matters

Scope Work Experience

WM-02 Personnel functions 8 Learner exit outcomes | 8 Activities

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Module Content

0% Complete 0/8 Steps

WA0201 Familiar with unit’s personnel policy/Assisting with implementation thereof

Scope Work Experience

WA0202 Any form of working with staff establishment

Scope Work Experience

WA0203 Being involved in the recruitment, selection and placement of staff members

Scope Work Experience

WA0204 Working internally with promotions, transfers, inductions, and/or training and development of staff

Scope Work Experience

WA0205 Assisting with any admin regarding performance appraisals

Scope Work Experience

WA0206 Assisting with: Job descriptions, supervision, discipline and/or compensation

Scope Work Experience

WA0207 Working with termination of service

Scope Work Experience

WA0208 Involved with any labour relations such as:

Scope Work Experience

WM-03 Communication with the public 3 Learner exit outcomes | 3 Activities

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Module Content

0% Complete 0/3 Steps

WA0301 Involved with any of the following: Opinion surveys and/or press liaison and/or press releases

Scope Work Experience

WA0302 Dealing with customers (telephonically or in person) [public relations]

Scope Work Experience

WA0303 Providing information to relevant stakeholders

Scope Work Experience

WM-04 Other experience 5 Learner exit outcomes | 5 Activities

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Module Content

0% Complete 0/5 Steps

WA0401 Working with municipal sources of revenue and expenditure (for e.g. compilation and implementation of the budget; the revenue collection process; evaluation of the budget; monitoring and record-keeping of expenditure, etc.)

Scope Work Experience

WA0402 Experience with municipal human resource processes. (e.g. implementing national/provincial legislation regarding municipal personnel management; handling of personnel relations within and between departments, councillors and officials within the municipality, etc.)

Scope Work Experience

WA0403 Taking responsibility of supervising or monitoring tasks, writing reports, compiling statistics, record-keeping of activities and/or finances, etc.

Scope Work Experience

WA0404 Reporting to management on the implementation of any activities; being responsible for any duties delegated by senior management.

Scope Work Experience

WA0405 Experience with improving municipal public relations (supervising or monitoring customer feedback; providing input for Code of Conduct for officials when working with customers or co- workers, etc.)

Scope Work Experience

Public Law

WM-01 Other experience 8 Learner exit outcomes | 8 Activities

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Module Content

0% Complete 0/8 Steps

WA0101 Familiar with the Constitution of SA, and other relevant legislation

Scope Work Experience

WA0102 Ability to apply Batho Pele principles at work

Scope Work Experience

WA0103 If court experience, exposure to the different types of courts and legalese* (*compulsory if applicant has work experience in a court)

Scope Work Experience

WA0104 Being involved with the interpretation of laws

Scope Work Experience

WA0105 Gained knowledge of reasons when the state is liable for wrongful actions of officials

Scope Work Experience

WA0106 Working with contracts – compilation of information on contracts; reading and understanding of contracts; ensuring the legality thereof

Scope Work Experience

WA0107 Being involved with any legal activities of the division (performing delegated functions)

Scope Work Experience

WA0108 Gained experience in either private or public law

Scope Work Experience

Workplace Competencies

WM01 Interpersonal Skills 5 Learner exit outcomes | 5 Activities

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Module Content

0% Complete 0/5 Steps

WA0101 Demonstrate sensitivity to the needs and feelings of others.

Scope Work Experience

WA0102 Maintain open lines of communication with others.

Scope Work Experience

WA0103 Demonstrate flexibility for change based on the ideas and actions of others.

Scope Work Experience

WA0104 Establish a high degree of trust and credibility with others

Scope Work Experience

WA0105 Interact respectfully and cooperatively with others who are of a different race, culture, or age, or have different abilities, gender, or sexual orientation.

Scope Work Experience

WM02 Integrity – Displaying strong moral principles and work ethic. 4 Learner exit outcomes | 4 Activities

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Module Content

0% Complete 0/4 Steps

WA0203 Abide by a strict code of ethics and behaviour, even in the face of opposition.

Scope Work Experience

WA0104 Perform work-related duties according to laws, regulations, contract provisions, and company policies

Scope Work Experience

WA0105 Treat others with honesty, fairness and respect.

Scope Work Experience

WA0106 Make decisions that are objective and reflect the just treatment of others.

Scope Work Experience

WM03 Leadership & Team Building 6 Learner exit outcomes | 6 Activities

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Module Content

0% Complete 0/6 Steps

WA0301 Exhibit passion for goal attainment

Scope Work Experience

WA0302 Lead others using positive statements

Scope Work Experience

WA0303 Encourage creative thinking and innovation

Scope Work Experience

WA0304 Determine the roles and responsibilities that leaders and members bring to an organization

Scope Work Experience

WA0305 Enlist others in working toward a shared vision

Scope Work Experience

WA0306 Recognize others’ efforts

Scope Work Experience

WM04 Professionalism 6 Learner exit outcomes | 6 Activities

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Module Content

0% Complete 0/6 Steps

WA0401 Maintain composure and keep emotions in check.

Scope Work Experience

WA0402 Dress appropriately for occupational and worksite requirements.

Scope Work Experience

WA0403 Project a professional image of oneself and the organization.

Scope Work Experience

WA0404 Take pride in one’s work and the work of the organization.

Scope Work Experience

WA0405 Take responsibility for completing one’s own work assignments.

Scope Work Experience

WA0406 Diligently check work to ensure that all essential details have been considered.

Scope Work Experience